Returns

For all returns or refunds please email coffeequestions@drinktruenorth.com or call us at 206-706-4131 within 30 days of your order. Please include your name, order number, and the best way to contact you.

Coffee

Your satisfaction is our priority. If you are unsatisfied with your coffee order for any reason please reach out.

Equipment

If you are returning your equipment simply because you changed your mind, no problem. We accept returns on unused, unopened equipment.

If your equipment arrives damaged or broken, we will work with you to replace the item or refund your money.